Health Funds Gold Coast

At Robina Town Dental, we believe that everyone should have the right to high quality dental care when they need it. We are committed to making dental care as affordable and accessible as possible.

As a preferred provider for Bupa and HCF, we offer extra benefits to eligible members of those funds, but we understand that many of our patients have insurance with a different provider. That's why we accept all health funds at our Gold Coast dental clinic, so no one gets left behind.

We also offer HICAPS services to process electronic claims for most health funds on the spot, so you won't be left out of pocket on the day of your treatment or have to wait in line for your money to be reimbursed.

To find out more about our health funds on the Gold Coast, talk to our friendly team today. Call us on 07 5551 4196 or contact us online.

Bupa dentist Gold Coast

More benefits for Bupa and HCF members

As well as accepting all health funds, Robina Town Dental is a preferred provider for Bupa and HCF.

As part of Bupa's Members First Platinum network and HCF's More for Teeth program, we can offer exclusive additional benefits to members of these health funds.

Bupa Members First Platinum

Bupa offers generous benefits to encourage its members to make dental care part of their normal routine, without having to worry about the cost.

Bupa Members First Platinum members benefit from a high level of cover that includes:

  • Free dental check-ups
  • Teeth cleaning and scaling
  • Fluoride treatments
  • Bitewing x-rays
  • Mouthguards

As a Bupa member, you can receive between 60% and 100% back on most dental services, depending on your level of cover and up to annual limits.* Other benefits include:

  • No Gap on kids dental**
  • Known out-of-pocket expenses on most dental services
  • Increased benefits on the majority of dental services
  • On-the-spot claim facilities

To be eligible for Bupa Members First Platinum, you need to be a Bupa member with Hospital and Extras cover that includes general dental. Some members on older policies may not have access to Members First benefits.

To check if you're eligible, or to find out more, visit the Bupa website.

HCF More for Teeth program

HCF is also committed to helping its members maintain a high standard of oral health by making dental care more affordable.

If you're an HCF member with extras cover, you can claim 100% back on diagnostic and preventive services up to annual limits. Depending on your level of cover, this may include:

  • Up to 2 check-ups per calendar year
  • Professional cleaning and scaling
  • Fluoride treatments
  • Mouthguards

This means that if you visit our dental clinic twice a year for your regular check-up and clean, you'll be fully covered and won't have any out of pocket expenses.

To find out more about the More for Teeth program, visit the HCF website.

What does health insurance cover?

The dental services you can claim on your health fund depend on the type of cover you have. All private health funds in Australia include some level of dental cover.

Basic health insurance will usually cover:

  • Oral health assessments
  • Teeth cleaning and fluoride treatments
  • General dental treatments needed for health
  • Hospitalisation following a dental procedure

If you have insurance with hospital cover, this will cover in-patient dental treatments carried out at a hospital, such as wisdom teeth removal. It may also cover anaesthesia and other related expenses, depending on the plan.

If you have insurance with extras cover, this may be classed as general dental or major dental.

  • General dental covers basic dental services such as check-ups, teeth cleaning, minor treatments and dental x-rays.
  • Major dental covers more complex procedures such as crowns and bridges, orthodontics, root canals and wisdom teeth removal.

Some health funds cover 100% of dental costs, while others only pay up to a certain limit. The remaining 'gap' is charged to the patient on the day of treatment.

What is HICAPS?

HICAPS stands for Health Industry Claims and Payments Service. If you're a member of a health fund that uses HICAPS, the service can process your health claim automatically on the day of your treatment.

At Robina Town Dental, our staff use a HICAPS machine to process electronic claims on the spot for the convenience of our patients. Depending on the level of cover you have, your health fund may cover your whole bill or you may have to cover a gap payment yourself.

Check your health fund's website to find out whether they offer HICAPS payments.

Helping to ease the financial burden of dental care

We know that dental care can sometimes be expensive, but delaying or cancelling dental visits because you're worried about the cost could lead to more serious and expensive treatments being needed in the future.

At Robina Town Dental, we're always finding more ways to help make dental care more affordable for our community.

Talk to a dentist in Gold Coast today

If you want to know more about our health funds and payment plans at Robina Town Dental, get in touch today. We're always happy to answer questions, so we can make sure you have all the information you need and help put your mind at ease.

Call 07 5551 4196 to talk to our friendly team or contact us online and we'll get back to you as soon as we can.

Terms and conditions
*Offer is subject to fund rules, waiting periods and annual maximums. ‘No out of pocket expenses’ applies unless the benefit from your cover is less than 60% of the Bupa Members First Platinum scheduled fee. The benefit may exceed this value and will be accepted as full payment. Patient is responsible for any outstanding amount yet to be paid to the clinic at the time of appointment.
**Available on selected Extras covers when taken with hospital cover on a family membership. When treatment is provided by a Members First Platinum dentist. Excludes orthodontics and hospital treatments. Dental fund rules, waiting periods and yearly limits apply. Child dependants only.

Go to our services

New patient smile package

$150 New Patient Smile Package

This package includes 1 clinical exam, 2 intra-oral radiographs and an oral cancer screening for at risk patients.

New patient professional clean

$190 New Patient Professional Clean

Your Professional Clean includes 1 x scale and clean with a hygienist. Book an appointment with Robina Town Dental today.

Patient satisfaction survey

Patient Satisfaction Survey

We’d love to hear how your experience was at Robina Town Dental and any feedback to help improve your experience. This survey is completely confidential.

We'll Keep You Smiling

Robina Town Dental is now part of the Bupa Members First Platinum network. This means we can offer even more benefits to our Bupa members.


Any surgical or invasive procedure carries risks. Before proceeding with a surgical or invasive procedure, you should seek a second opinion from an appropriately qualified health practitioner.

Robina Town Medical CentreBupa Members FirstHCF Dentisure Denticare QIP Accredited

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