Health Funds Gold Coast | Bupa & HCF | Robina Town Dental
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Health Funds Gold Coast

At Robina Town Dental, we believe that everyone should have the right to high quality dental care when they need it. We are committed to making dental care as affordable and accessible as possible.

As a preferred provider for Bupa and HCF, we offer extra benefits to eligible members of those funds, but we understand that many of our patients have insurance with a different provider. That's why we accept all health funds at our Gold Coast dental clinic, so no one gets left behind.

We also offer HICAPS services to process electronic claims for most health funds on the spot, so you won't be left out of pocket on the day of your treatment or have to wait in line for your money to be reimbursed.

To find out more about our health funds on the Gold Coast, talk to our friendly team today. Call us on 07 5551 4196 or contact us online.

More benefits for Bupa and HCF members

As well as accepting all health funds, Robina Town Dental is a preferred provider for Bupa and HCF.

As part of Bupa's Members First Ultimate network and HCF's More for Teeth program, we can offer exclusive additional benefits to members of these health funds.

Benefits

Bupa Members First Ultimate

What's unlocked?

  • 100% back on up to 2 check-ups per year without impacting yearly limits*

  • 100% back on selected General Dental fillings**

There is also reduced dental for BUPA members on other items.

HCF More for Teeth program

HCF is also committed to helping its members maintain a high standard of oral health by making dental care more affordable.

If you're an HCF member with extras cover, you can claim 100% back on diagnostic and preventive services up to annual limits. Depending on your level of cover, this may include:

  • Up to 2 check-ups per calendar year
  • Professional cleaning and scaling
  • Fluoride treatments
  • Mouthguards

This means that if you visit our dental clinic twice a year for your regular check-up and clean, you'll be fully covered and won't have any out of pocket expenses.

To find out more about the More for Teeth program, visit the HCF website.

What does health insurance cover?

The dental services you can claim on your health fund depend on the type of cover you have. All private health funds in Australia include some level of dental cover.

Basic health insurance will usually cover:

  • Oral health assessments
  • Teeth cleaning and fluoride treatments
  • General dental treatments needed for health
  • Hospitalisation following a dental procedure

If you have insurance with hospital cover, this will cover in-patient dental treatments carried out at a hospital, such as wisdom teeth removal. It may also cover anaesthesia and other related expenses, depending on the plan.

If you have insurance with extras cover, this may be classed as general dental or major dental.

  • General dental covers basic dental services such as check-ups, teeth cleaning, minor treatments and dental x-rays.
  • Major dental covers more complex procedures such as crowns and bridges, orthodontics, root canals and wisdom teeth removal.

Some health funds cover 100% of dental costs, while others only pay up to a certain limit. The remaining 'gap' is charged to the patient on the day of treatment.

What is HICAPS?

HICAPS stands for Health Industry Claims and Payments Service. If you're a member of a health fund that uses HICAPS, the service can process your health claim automatically on the day of your treatment.

At Robina Town Dental, our staff use a HICAPS machine to process electronic claims on the spot for the convenience of our patients. Depending on the level of cover you have, your health fund may cover your whole bill or you may have to cover a gap payment yourself.

Check your health fund's website to find out whether they offer HICAPS payments.

Helping to ease the financial burden of dental care

We know that dental care can sometimes be expensive, but delaying or cancelling dental visits because you're worried about the cost could lead to more serious and expensive treatments being needed in the future.

At Robina Town Dental, we're always finding more ways to help make dental care more affordable for our community.

Talk to a dentist in Gold Coast today

If you want to know more about our health funds and payment plans at Robina Town Dental, get in touch today. We're always happy to answer questions, so we can make sure you have all the information you need and help put your mind at ease.

Call 07 5551 4196 to talk to our friendly team or contact us online and we'll get back to you as soon as we can.

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